Access
Available to people with a disability or impairment. If you require a free companion ticket please book using the 'Access Ticket+ Companion' price category. If you have any access requirements (ie. hearing loop or wheelchair space) please email performancevenues@sheffield.ac.uk immediately after booking your ticket/s. For certain events we may request Access Card details or appropriate supporting information.
Further information about accessibility at our venues can be found on our website.
Access and Companion
Performance Venues recognises that in order for some of our customers to be able to fully access the performance and take advantage of all that we have to offer they may require support from another person.
It is our policy that where a person requires assistance to access the event they are attending we make available 1 free ticket which will enable a guest with access requirements to bring a personal assistant or companion with them to support them specifically with their access needs.
If you have any specific access needs - like a space for a wheelchair, please email us at performancevenues@sheffield.ac.uk ahead of the performance.
Children under 15 will not be admitted.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF