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If you require a PA/Carer ticket to attend the festival.
FREE CARER ONLY VALID WITH PAID ADULT ENTRY TICKETS
MAX 1 FREE CARER PER FAMILY OF 4
We welcome dogs on site but please make sure that you have purchased a ticket for them and we can only allow a maximum of 2 well behaved dogs per household.
Dogs must be kept on the lead at all times. All dog mess but be cleared up straight away and put in the bins provided.
Legal Obligation for purchasing a dog pass:
We and/or any Authorised Person may refuse entry to the Venue of any Ticket Holder and their dog or remove a Ticket Holder from the Venue with their dog that we and/or any Authorised Person deem to be unruly or behaving in any way that is not appropriate to the Event and Venue or who fouls the Venue.
Any Ticket Holder who brings a dog onto the Venue is wholly responsible for the wellbeing and behaviour and all actions of their dog and takes full responsibility for all actions injury death losses costs claims expenses and damages caused by their dog whether in breach of these Conditions or not and the Ticket Holder indemnifies us for any injury death losses costs claims expenses and damages as a result of their animal causing the same.
We accept no liability whatsoever so far as we are able to exclude for all actions of the Ticket Holder’s dog at the Venue.
As a first time buyer you may be nervous about purchasing tickets through a company you've not used before. This is completely understandable, which is why we want to put your mind at ease and assure you that Gigantic Tickets are a safe, reliable place to buy tickets from a primary ticket agent. We are full members of STAR - the society of Ticket Agents and Retails. STAR is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom.
STAR members include all major UK ticket agencies as well as Gigantic Tickets and numerous venues and box offices in London and across the country. There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.
Buying entertainment tickets from a STAR member - in person, by phone or online - enables you to buy with confidence, as all members sign up to STAR's Code of Practice, which requires them to treat customers fairly and make all transactions clear and straightforward.
Customers buying from a STAR member will benefit from:
To give you complete peace of mind you can find Gigantic Tickets on STAR's current full membership list here and verify our full membership by clicking here.
For more information about STAR please visit their official website here.
You can find more information about ticket purchasing, ticket security, ticket delivery and much more on our FAQ's page here, as well as on our Terms & Conditions page here.
You may also want to take a peek at our Privacy Policy too so you know you really are in the safest of hands.
We appreciate reading through our web pages might take you a little while to find the answer you are looking for, so please feel free to get in touch with us directly and our team will do their utmost to answer any queries you might have:
Contact us: Click here to find your order and contact us Address : Gigantic, 3-5 High Pavement, Nottingham, NG1 1HF